Privacy Policy

Last updated: August 7, 2026

Smith Fire Extinguisher Co. (“Smith Fire,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, or use our services.

1. Information We Collect

Information you provide. We may collect your name, company name, email address, telephone number, service address, property type, service details, and other information you submit through our contact forms, by telephone, by email, or during an appointment.

Service and transaction information. If you become a customer, we may maintain records relating to quotes, appointments, inspections, equipment, service history, invoices, payments, and communications.

Information collected automatically. Our website and its service providers may automatically collect limited technical information, such as your IP address, browser type, device type, referring pages, pages visited, approximate location, and cookie or analytics data.

2. How We Use Information

We may use information to respond to inquiries; prepare quotes; schedule and provide services; send appointment, service, and inspection reminders; maintain customer and compliance records; process transactions; improve our website and customer service; prevent fraud or misuse; and comply with legal, safety, insurance, and regulatory obligations.

3. How We Share Information

We may share information with vendors that help us operate our website, communications, scheduling, payment, accounting, or business systems, but only as reasonably necessary for those services. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization or transfer.

We do not knowingly sell personal information or share it for cross-context behavioral advertising.

4. Cookies and Analytics

Our website, hosted by Wix, may use cookies and similar technologies to operate properly, remember preferences, understand site traffic, and improve performance. You can limit cookies through your browser settings, although some site features may not function correctly.

5. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described above, including service, safety, warranty, accounting, and legal requirements. We use reasonable administrative and technical safeguards, but no website or electronic transmission can be guaranteed completely secure.

6. California Privacy Rights

California residents may have rights to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions. You may also request information about our privacy practices. We will not discriminate against you for exercising applicable privacy rights. To make a request, contact us using the information below. We may need to verify your identity before completing a request.

7. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

8. External Links

Our website may link to third-party websites, including review and industry sites. We are not responsible for the privacy or security practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new “Last updated” date.

10. Contact Us

Smith Fire Extinguisher Co.
2960 N. Sunnyside Ave., Suite 104
Fresno, CA 93727
Phone: 559-292-FIRE (3473)
Email: service@smithfireextinguisher.com